HEALTHCARE

Case Study: How a Hospital Replaced its Unreliable Laminated Badges*

And passed their accreditation audit on the first try.

400+

Staff & Contractors Badged

Business Days to Delivery

Compliance Findings at Audit

1st

Clean Accreditation Review

The Situation

A 220-bed hospital in Ontario with over 400 staff, contractors, and rotating volunteers had outgrown its identification infrastructure. Badges were printed in-house on a consumer card printer, laminated, and clipped to lanyards. Contractors and agency nurses often arrived with no ID at all.

The Challenge

When an accreditation review flagged inconsistent staff identification as a compliance risk, administration realized the problem went deeper than aesthetics. Badge photos were outdated. Lamination was peeling. There was no way to scan a badge and verify the cardholder’s role or access level at the point of entry.

The infection control team had an additional concern: badges were being handled constantly and were impossible to sanitize.

The abc identity SOLUTION

ABC Identity Solutions designed a custom badge program that included dye-sublimation printed cards with UV-resistant laminate, embedded QR codes linked to each staff member’s role and department, and a colour-coded system by zone (clinical, administrative, and contractor). Badges were produced and delivered within 10 business days.

A secondary batch for contractors was set up as a standing reorder program so new hires always had badges on day one.

"We had been flagged on ID compliance before and honestly didn't know where to start. abc identity SOLUTIONS made the whole process straightforward — the badges look professional, they scan reliably, and our staff actually wear them consistently now."

The Results

The facility passed its next accreditation review with zero identification-related findings. The infection control team reported the new rigid card format was easier to sanitize and aligned with their PPE protocols. Administration noted that onboarding new staff and contractors became noticeably faster once the standing badge reorder process was in place.

Does your facility have an upcoming accreditation review? Let's make sure your ID program is ready.

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* Case Studies illustrate potential outcomes of how we can help you with excellent results. All information is fictitious in nature and used for illustrative purposes.