Privacy Policy
Effective Date: September 24, 2025
At ABC Identity Solutions (“we,” “our,” “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, and services. By using our site, you agree to the terms outlined below.
1. Information We Collect
When you place an order or interact with our website, we may collect:
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Contact Information: name, email address, phone number
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Order Details: shipping address, billing address, payment details
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Images & Sensitive Information: for custom ID badges, we may collect photos, logos, or related information. These are processed through a secure external system separate from our website.
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Technical Data: cookies, IP addresses, and browsing activity (via Google Analytics).
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you regarding orders, inquiries, or support
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Improve our website and services (analytics, customer feedback)
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Comply with legal and regulatory requirements
3. Data Storage & Retention
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Customer records (including order details and badge design files) are securely stored for two (2) years.
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Customers may request data deletion at any time (see Section 7).
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Sensitive information is stored and processed on a separate secure platform and not on our WooCommerce/WordPress site.
4. Payment Processing
We offer direct billing for customer transactions. Payment details are handled securely and are not stored on our website.
5. Cookies & Tracking
Our website uses cookies to:
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Enable shopping cart and account functionality
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Analyze site usage via Google Analytics
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Improve user experience
You may disable cookies in your browser settings, but some features of our website may not function properly.
6. Sharing Your Information
We do not sell or rent personal data. We may share your information only with:
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Service providers: such as shipping carriers
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Analytics providers: such as Google Analytics
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Legal authorities: if required to comply with applicable law
7. Your Rights
You have the right to:
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Request access to the information we hold about you
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Request corrections to your personal data
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Request deletion of your records
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Withdraw consent to non-essential data collection (e.g., cookies)
To exercise these rights, please contact us at info@abcidentity.ca.
8. International Customers
As we serve customers worldwide, your information may be transferred to and processed in Canada. By using our services, you consent to this transfer.
9. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data. While no system is 100% secure, we work to minimize risks of unauthorized access, disclosure, or misuse.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
ABC Identity Solutions
Email: info@abcidentity.ca
Location: Manitoba, Canada
